AI tools

AI governance, tool by tool.

Pick a tool your team uses and see how to govern it, using the same principles Certrak applies in the app. We update each page as vendors update their tools.

Office and productivity AI

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Reviewed on vendor changeGoogle

Gemini for Google Workspace

How to govern Gemini for Google Workspace: the AI inside Gmail, Docs, Sheets and Meet, with reach into everything your team stores there.

Reviewed monthlyMicrosoft

Microsoft 365 Copilot

How to govern Microsoft 365 Copilot: the AI inside Outlook, Word, Excel, PowerPoint and Teams, and what changes when it starts acting on your data.

Details →Reviewed 4 Sep 2026

AI inside business systems (CRM, ERP, HR)

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Reviewed on vendor changeHubSpot

HubSpot AI (Breeze)

How to govern HubSpot Breeze: AI agents drafting outreach, summarising contacts and acting inside your marketing and sales pipeline.

Reviewed on vendor changeMicrosoft

Microsoft Copilot for Dynamics 365

How to govern Copilot in Dynamics 365: AI drafting and summarising inside your CRM and ERP records, where customer data and decisions live.

Reviewed on vendor changeOracle

Oracle AI (Fusion Apps)

How to govern Oracle AI in Fusion Apps: assistants embedded in finance, HR and procurement workflows that handle sensitive business records.

Reviewed on vendor changeSalesforce

Salesforce Einstein / Agentforce

How to govern Salesforce Einstein and Agentforce: AI that drafts, scores and increasingly acts on customer records inside your CRM.

Reviewed on vendor changeSAP

SAP Joule

How to govern SAP Joule: the assistant embedded in SAP business processes, touching finance, HR and supply-chain records.

Reviewed on vendor changeServiceNow

ServiceNow Now Assist

How to govern ServiceNow Now Assist: AI summarising tickets, drafting replies and routing work across IT and HR service desks.

Reviewed on vendor changeWorkday

Workday Illuminate

How to govern Workday Illuminate: AI over HR and payroll data, where employment decisions and personal information meet.

Reviewed on vendor changeZoho

Zoho Zia

How to govern Zoho Zia: the assistant across Zoho CRM, mail and analytics, drafting and predicting from your customer data.

General-purpose AI assistants

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Reviewed monthlyOpenAI

ChatGPT

How to govern ChatGPT at work: the general-purpose assistant staff reach for first, and the data and decisions that flow through it.

Details →Reviewed 3 Sep 2026
Reviewed on vendor changeAnthropic

Claude Cowork

How to govern Claude Cowork: Claude working inside your files and tools to complete tasks, not just answer questions.

Reviewed monthlyAnthropic

Claude.ai

How to govern Claude.ai: Anthropic's assistant for drafting, analysis and long documents, and what to watch as its capabilities grow.

Details →Reviewed 3 Sep 2026
Reviewed monthlyGoogle

Gemini

How to govern Gemini: Google's assistant for research, drafting and analysis, and how its access to your data changes the picture.

Details →Reviewed 3 Sep 2026
Reviewed on vendor changexAI

Grok

How to govern Grok: xAI's assistant with live web and social access, and the questions that raises for accuracy and data handling.

Reviewed on vendor changeMistral

Mistral Le Chat

How to govern Mistral Le Chat: a European general-purpose assistant, and the data-handling choices that come with it.

Reviewed on vendor changePerplexity

Perplexity

How to govern Perplexity: AI research and answers with cited sources, and the checks that keep those citations honest.

Autonomous AI agents

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Reviewed on vendor changeLindy

Lindy

How to govern Lindy: AI assistants that read your inbox, schedule, and act across connected apps without a person approving each step.

Reviewed on vendor changeMicrosoft

Microsoft Copilot Studio

How to govern Microsoft Copilot Studio: custom agents your team builds that can answer customers and take actions without a person in the loop.

Reviewed on vendor changeOpenClaw

OpenClaw

How to govern OpenClaw: autonomous agents that browse, click and complete tasks across your systems on your behalf.

Developer and coding AI

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Reviewed on vendor changeAnthropic

Claude Code

How to govern Claude Code: an agent that reads, edits and runs code in your repositories, with the oversight that autonomy demands.

Reviewed on vendor changeAnysphere

Cursor

How to govern Cursor: an AI code editor that edits files and runs commands across a codebase, often without a review of each step.

Reviewed monthlyGitHub

GitHub Copilot

How to govern GitHub Copilot: AI writing and reviewing code in your repositories, and the shift when it runs tasks on its own.

Details →Reviewed 3 Sep 2026
Reviewed on vendor changeReplit

Replit Agent

How to govern Replit Agent: AI that builds and deploys software end to end, taking actions a developer would normally take by hand.

Content and design AI

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Reviewed on vendor changeAdobe

Adobe Firefly

How to govern Adobe Firefly: generative images and edits in your creative pipeline, and the provenance questions they raise.

Reviewed on vendor changeCanva

Canva AI (Magic)

How to govern Canva AI: image and copy generation inside your design workflow, and what to check before content goes public.

Reviewed on vendor changeJasper

Jasper

How to govern Jasper: AI marketing copy at scale, and the review that keeps brand claims accurate before they are published.

Reviewed on vendor changeMidjourney

Midjourney

How to govern Midjourney: generated imagery for marketing and design, and the rights, accuracy and disclosure checks it needs.

Workflow automation AI

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Reviewed on vendor changeMake

Make (with AI features)

How to govern Make with AI features: workflow automations that can call AI and act across your connected systems unattended.

Reviewed on vendor changen8n

n8n

How to govern n8n: self-hosted automations and AI agents chaining actions across your systems, often on a schedule.

Reviewed on vendor changeZapier

Zapier (with AI features)

How to govern Zapier with AI features: automations that move data between apps and now decide or draft along the way.

Meeting and writing AI

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Reviewed on vendor changeFireflies.ai

Fireflies.ai

How to govern Fireflies.ai: meeting notes and transcripts captured automatically, and the consent and retention questions that follow.

Reviewed on vendor changeGrammarly

Grammarly

How to govern Grammarly: writing assistance that reads everything your team types, including messages that contain sensitive detail.

Reviewed on vendor changeNotion

Notion AI

How to govern Notion AI: drafting, summarising and Q&A across your team's knowledge base and the confidential pages inside it.

Reviewed on vendor changeOtter.ai

Otter.ai

How to govern Otter.ai: meeting recording and transcription that turns conversations into stored, searchable personal data.

Customer-facing AI

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Reviewed on vendor changeChatbase

Chatbase

How to govern Chatbase: custom chatbots trained on your own content that answer customers, and the checks that keep them honest.

Reviewed on vendor changeIntercom

Intercom Fin

How to govern Intercom Fin: an AI agent answering your customers directly, and the oversight that keeps its answers accurate and fair.

Reviewed on vendor changeTidio

Tidio

How to govern Tidio: chatbots handling customer conversations on your site, and where a person needs to step in.