AI tools

AI governance, tool by tool.

Pick a tool your team uses and see how to govern it, using the same principles Certrak applies in the app. We update each page as vendors update their tools.

Office and productivity AI

About this category →
Reviewed quarterlyGoogle

Gemini for Google Workspace

How to govern Gemini for Google Workspace: the AI inside Gmail, Docs, Sheets and Meet, with reach into everything your team stores there.

Details →Reviewed 16 Oct 2026
Reviewed monthlyMicrosoft

Microsoft 365 Copilot

How to govern Microsoft 365 Copilot: the AI inside Outlook, Word, Excel, PowerPoint and Teams, and what changes when it starts acting on your data.

Details →Reviewed 16 Oct 2026

AI inside business systems (CRM, ERP, HR)

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Reviewed quarterlyHubSpot

HubSpot AI (Breeze)

How to govern HubSpot Breeze: AI agents drafting outreach, summarising contacts and acting inside your marketing and sales pipeline.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyMicrosoft

Microsoft Copilot for Dynamics 365

How to govern Copilot in Dynamics 365: AI drafting and summarising inside your CRM and ERP records, where customer data and decisions live.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyOracle

Oracle AI (Fusion Apps)

How to govern Oracle AI in Fusion Apps: assistants embedded in finance, HR and procurement workflows that handle sensitive business records.

Details →Reviewed 16 Oct 2026
Reviewed quarterlySalesforce

Salesforce Einstein / Agentforce

How to govern Salesforce Einstein and Agentforce: AI that drafts, scores and increasingly acts on customer records inside your CRM.

Details →Reviewed 16 Oct 2026
Reviewed quarterlySAP

SAP Joule

How to govern SAP Joule: the assistant embedded in SAP business processes, touching finance, HR and supply-chain records.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyServiceNow

ServiceNow Now Assist

How to govern ServiceNow Now Assist: AI summarising tickets, drafting replies and routing work across IT and HR service desks.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyWorkday

Workday Illuminate

How to govern Workday Illuminate: AI over HR and payroll data, where employment decisions and personal information meet.

Details →No review date yet
Reviewed quarterlyZoho

Zoho Zia

How to govern Zoho Zia: the assistant across Zoho CRM, mail and analytics, drafting and predicting from your customer data.

Details →Reviewed 16 Oct 2026

General-purpose AI assistants

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Reviewed monthlyOpenAI

ChatGPT

How to govern ChatGPT at work: the general-purpose assistant staff reach for first, and the data and decisions that flow through it.

Details →Reviewed 16 Oct 2026
Reviewed monthlyAnthropic

Claude.ai

How to govern Claude.ai: Anthropic's assistant for drafting, analysis and long documents, and what to watch as its capabilities grow.

Details →Reviewed 16 Oct 2026
Reviewed monthlyGoogle

Gemini

How to govern Gemini: Google's assistant for research, drafting and analysis, and how its access to your data changes the picture.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyxAI

Grok

How to govern Grok: xAI's assistant with live web and social access, and the questions that raises for accuracy and data handling.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyMistral

Mistral Le Chat

How to govern Mistral Le Chat: a European general-purpose assistant, and the data-handling choices that come with it.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyPerplexity

Perplexity

How to govern Perplexity: AI research and answers with cited sources, and the checks that keep those citations honest.

Details →Reviewed 16 Oct 2026

Autonomous AI agents

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Reviewed quarterlyOpenAI

ChatGPT dots

How to govern ChatGPT dots: always-on agents a person creates inside ChatGPT that connect to their apps and keep working between conversations.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyxAI

Grok Bot

How to govern Grok Bot: xAI's always-on agents with their own computer that work inside your tools and keep going when nobody is watching.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyLindy

Lindy

How to govern Lindy: AI assistants that read your inbox, schedule, and act across connected apps without a person approving each step.

Details →No review date yet
Reviewed quarterlyMicrosoft

Microsoft Copilot Studio

How to govern Microsoft Copilot Studio: custom agents your team builds that can answer customers and take actions without a person in the loop.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyOpenClaw Foundation

OpenClaw

How to govern OpenClaw: an open-source assistant staff install on their own devices, with shell, file, browser and chat access and no vendor behind it.

Details →Reviewed 16 Oct 2026

Developer and coding AI

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Reviewed quarterlyAnthropic

Claude Code

How to govern Claude Code: an agent that reads, edits and runs code in your repositories, with the oversight that autonomy demands.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyAnysphere

Cursor

How to govern Cursor: an AI code editor that edits files and runs commands across a codebase, often without a review of each step.

Details →Reviewed 16 Oct 2026
Reviewed monthlyGitHub

GitHub Copilot

How to govern GitHub Copilot: AI writing and reviewing code in your repositories, and the shift when it runs tasks on its own.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyReplit

Replit Agent

How to govern Replit Agent: AI that builds and deploys software end to end, taking actions a developer would normally take by hand.

Details →Reviewed 16 Oct 2026

Content and design AI

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Reviewed quarterlyAdobe

Adobe Firefly

How to govern Adobe Firefly: generative images and edits in your creative pipeline, and the provenance questions they raise.

Details →No review date yet
Reviewed quarterlyCanva

Canva AI (Magic)

How to govern Canva AI: image and copy generation inside your design workflow, and what to check before content goes public.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyJasper

Jasper

How to govern Jasper: AI marketing copy at scale, and the review that keeps brand claims accurate before they are published.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyMidjourney

Midjourney

How to govern Midjourney: generated imagery for marketing and design, and the rights, accuracy and disclosure checks it needs.

Details →Reviewed 16 Oct 2026

Workflow automation AI

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Reviewed quarterlyMake

Make (with AI features)

How to govern Make with AI features: workflow automations that can call AI and act across your connected systems unattended.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyn8n

n8n

How to govern n8n: self-hosted automations and AI agents chaining actions across your systems, often on a schedule.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyZapier

Zapier (with AI features)

How to govern Zapier with AI features: automations that move data between apps and now decide or draft along the way.

Details →No review date yet

Meeting and writing AI

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Reviewed quarterlyFireflies.ai

Fireflies.ai

How to govern Fireflies.ai: meeting notes and transcripts captured automatically, and the consent and retention questions that follow.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyGrammarly

Grammarly

How to govern Grammarly: writing assistance that reads everything your team types, including messages that contain sensitive detail.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyNotion

Notion AI

How to govern Notion AI: drafting, summarising and Q&A across your team's knowledge base and the confidential pages inside it.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyOtter.ai

Otter.ai

How to govern Otter.ai: meeting recording and transcription that turns conversations into stored, searchable personal data.

Details →Reviewed 16 Oct 2026

Customer-facing AI

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Reviewed quarterlyChatbase

Chatbase

How to govern Chatbase: custom chatbots trained on your own content that answer customers, and the checks that keep them honest.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyIntercom

Intercom Fin

How to govern Intercom Fin: an AI agent answering your customers directly, and the oversight that keeps its answers accurate and fair.

Details →Reviewed 16 Oct 2026
Reviewed quarterlyTidio

Tidio

How to govern Tidio: chatbots handling customer conversations on your site, and where a person needs to step in.

Details →No review date yet