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How to govern Gemini for Google Workspace

The AI inside Gmail, Docs, Sheets and Meet, with reach into everything your team stores there.

Google · Reviewed when the vendor ships a capability change or a customer declares the tool

How Gemini for Google Workspace is used

We see five common ways businesses use Gemini for Google Workspace, and we govern each one on its own terms. If your team uses it differently, that is fine: you describe the use in your own words and Certrak works out the governance from what it actually does.

General productivity assistance

Consequence to people: Low

Drafting, summarising, brainstorming, internal Q&A - day-to-day help with internal work

Internal informationEvery output reviewedInternal use only
  • Review rhythm: Annual review
  • Governance is mostly about: Safe everyday use; Checking what it produces; What it may be given

Meeting notes and transcription

Consequence to people: Medium

Recording, transcribing, and summarising meetings, calls, or voice memos

Personal informationEvery output reviewedInternal use only
  • Review rhythm: Quarterly review
  • Governance is mostly about: Safe everyday use; What it may be given; Checking what it produces

Document analysis and review

Consequence to people: Low

Reviewing contracts, reports, or technical documents

Internal informationEvery output reviewedInternal use only
  • Review rhythm: Annual review
  • Governance is mostly about: Safe everyday use; Checking what it produces; What it may be given

Marketing content creation

Consequence to people: Low

Drafting marketing copy, social posts, ads, blog content

Internal informationEvery output reviewedCustomers, no decisions about them
  • Review rhythm: Twice-yearly review
  • Governance is mostly about: Safe everyday use; Checking what it produces; A person stays accountable

Customer communications drafting

Consequence to people: Medium

Drafting customer emails, support replies, or other outbound communications - reviewed before sending

Personal informationEvery output reviewedCustomers, no decisions about them
  • Review rhythm: Quarterly review
  • Governance is mostly about: Safe everyday use; Checking what it produces; What it may be given

Governing Gemini for Google Workspace in practice

  1. Name one person who owns Gemini for Google Workspace in your business. Governance starts with a name.
  2. Write down what Gemini for Google Workspace is used for. Certrak recognises 5 common uses: General productivity assistance, Meeting notes and transcription, Document analysis and review, Marketing content creation and Customer communications drafting. Yours may differ; write down yours.
  3. Decide what Gemini for Google Workspace may and may not be given. Personal information is in scope for some uses; write the boundary down before it is needed.
  4. Agree that a person reviews every output before it is used, and name who.
  5. Look at this again every quarter, and sooner on any of these: industry incidents, vendor model updates and data classification changes.