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How to govern Grammarly

Writing assistance that reads everything your team types, including messages that contain sensitive detail.

Grammarly · Reviewed quarterly, and when the vendor ships a capability change or a customer declares the tool · Last reviewed 16 Oct 2026

No governance change Reviewed the product blog. The newest post is dated 13 August 2026 and nothing has been published since. No change to the recorded defaults. Full changelog ↓

How Grammarly is used

We see two common ways businesses use Grammarly, and we govern each one on its own terms. If your team uses it differently, that is fine: you describe the use in your own words and Certrak works out the governance from what it actually does.

General productivity assistance

Consequence to people: Low

Drafting, summarising, brainstorming, internal Q&A - day-to-day help with internal work

Internal informationEvery output reviewedInternal use only
  • Review rhythm: Annual review
  • Governance is mostly about: Safe everyday use; Checking what it produces; What it may be given

Customer communications drafting

Consequence to people: Medium

Drafting customer emails, support replies, or other outbound communications - reviewed before sending

Personal informationEvery output reviewedCustomers, no decisions about them
  • Review rhythm: Quarterly review
  • Governance is mostly about: Safe everyday use; Checking what it produces; What it may be given

Governing Grammarly in practice

  1. Name one person who owns Grammarly in your business. Governance starts with a name.
  2. Write down what Grammarly is used for. Certrak recognises 2 common uses: General productivity assistance and Customer communications drafting. Yours may differ; write down yours.
  3. Decide what Grammarly may and may not be given. Personal information is in scope for some uses; write the boundary down before it is needed.
  4. Agree that a person reviews every output before it is used, and name who.
  5. Look at this again every quarter, and sooner on any of these: industry incidents, vendor model updates and data classification changes.

What changed, and how Certrak responded

We record every check here, including the ones that changed nothing. A check that found no governance change proves we looked.

  1. No governance change Scheduled review

    Grammarly Authorship Is Now Available in Blackboard

    Grammarly shipped it 13 Aug 2026.

    Reviewed the product blog. The newest post is dated 13 August 2026 and nothing has been published since. No change to the recorded defaults.

    Vendor release note →

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