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How to govern Fireflies.ai

Meeting notes and transcripts captured automatically, and the consent and retention questions that follow.

Fireflies.ai · Reviewed quarterly, and when the vendor ships a capability change or a customer declares the tool · Last reviewed 16 Oct 2026

No governance change Reviewed the blog from 1 September to 16 October. The posts in the window are comparisons and guides; none announces a change to what Fireflies records, who it shares with, or what it does with transcripts. No change to the recorded defaults for meeting notes. Full changelog ↓

How Fireflies.ai is used

We see one common way businesses use Fireflies.ai, and we govern it on its own terms. If your team uses it differently, that is fine: you describe the use in your own words and Certrak works out the governance from what it actually does.

Meeting notes and transcription

Consequence to people: Medium

Recording, transcribing, and summarising meetings, calls, or voice memos

Personal informationEvery output reviewedInternal use only
  • Review rhythm: Quarterly review
  • Governance is mostly about: Safe everyday use; What it may be given; Checking what it produces

Governing Fireflies.ai in practice

  1. Name one person who owns Fireflies.ai in your business. Governance starts with a name.
  2. Write down what Fireflies.ai is used for. Certrak recognises one common use: Meeting notes and transcription. Yours may differ; write down yours.
  3. Decide what Fireflies.ai may and may not be given. Personal information is in scope for some uses; write the boundary down before it is needed.
  4. Agree that a person reviews every output before it is used, and name who.
  5. Look at this again every quarter, and sooner on any of these: industry incidents, vendor model updates and data classification changes.

What changed, and how Certrak responded

We record every check here, including the ones that changed nothing. A check that found no governance change proves we looked.

  1. No governance change Scheduled review

    Fireflies blog, September and October 2026

    Fireflies.ai shipped it 2 Oct 2026.

    Reviewed the blog from 1 September to 16 October. The posts in the window are comparisons and guides; none announces a change to what Fireflies records, who it shares with, or what it does with transcripts. No change to the recorded defaults for meeting notes.

    Vendor release note →