How to govern Make (with AI features)
How to govern Make with AI features: workflow automations that can call AI and act across your connected systems unattended.
Make · Reviewed quarterly, and when the vendor ships a capability change or a customer declares the tool · Last reviewed 16 Oct 2026
No governance change Reviewed the 2026 release notes from 4 September to 12 October. An official Make plugin for ChatGPT creates and manages automations from a conversation, AI agents gained fallback connections and prompt caching, event subscriptions deliver signed real-time notifications, MCP tools cover audit logs and webhook queues, and several OpenAI models and video modules were retired. The recorded defaults already treat Make scenarios as acting automatically. Full changelog ↓How Make (with AI features) is used
We see one common way businesses use Make (with AI features), and we govern it on its own terms. If your team uses it differently, that is fine: you describe the use in your own words and Certrak works out the governance from what it actually does.
Workflow automation across systems
Consequence to people: MediumAutomating tasks across business systems - triggers, data movement, decisions in workflows
Governing Make (with AI features) in practice
- Name one person who owns Make (with AI features) in your business. Governance starts with a name.
- Write down what Make (with AI features) is used for. Certrak recognises one common use: Workflow automation across systems. Yours may differ; write down yours.
- Decide what Make (with AI features) may and may not be given. Internal business information is in scope, so name what stays out.
- There is no human review of outputs. Decide whether that is acceptable for each use, and what would make you change it.
- Make (with AI features) can create, change, or delete records in another system without a person approving. Record which of these you allow, and who can change that.
- Look at this again every month, and sooner on any of these: industry incidents, vendor model updates and autonomy level changes.
What changed, and how Certrak responded
We record every check here, including the ones that changed nothing. A check that found no governance change proves we looked.
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No governance change Scheduled review
Make AI Agent improvements, new AI models, SSO login routing, and MCP tools for audit logs
Make shipped it 9 Oct 2026.
Reviewed the 2026 release notes from 4 September to 12 October. An official Make plugin for ChatGPT creates and manages automations from a conversation, AI agents gained fallback connections and prompt caching, event subscriptions deliver signed real-time notifications, MCP tools cover audit logs and webhook queues, and several OpenAI models and video modules were retired. The recorded defaults already treat Make scenarios as acting automatically.