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How to govern Fireflies.ai

Meeting notes and transcripts captured automatically, and the consent and retention questions that follow.

Fireflies.ai · Reviewed when the vendor ships a capability change or a customer declares the tool

How Fireflies.ai is used

We see one common way businesses use Fireflies.ai, and we govern it on its own terms. If your team uses it differently, that is fine: you describe the use in your own words and Certrak works out the governance from what it actually does.

Meeting notes and transcription

Consequence to people: Medium

Recording, transcribing, and summarising meetings, calls, or voice memos

Personal informationEvery output reviewedInternal use only
  • Review rhythm: Quarterly review
  • Governance is mostly about: Safe everyday use; What it may be given; Checking what it produces

Governing Fireflies.ai in practice

  1. Name one person who owns Fireflies.ai in your business. Governance starts with a name.
  2. Write down what Fireflies.ai is used for. Certrak recognises one common use: Meeting notes and transcription. Yours may differ; write down yours.
  3. Decide what Fireflies.ai may and may not be given. Personal information is in scope for some uses; write the boundary down before it is needed.
  4. Agree that a person reviews every output before it is used, and name who.
  5. Look at this again every quarter, and sooner on any of these: industry incidents, vendor model updates and data classification changes.